We are committed to offering our customers only 100% genuine satisfaction.Due to the nature of our products, unfortunately, we can only offer a 3-Day return policy.You will receive 100% refund for your item minus shipping fees (where applicable), if we delivered a defective or wrong item.If your item is either defective or wrong, then;
you can contact us within 3 days of taking delivery and return the product. You will then receive a store credit for the purchase price of your product (excluding the initial delivery charges as set out in your order confirmation email).
Products must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not have been damaged during the time the product is in your possession, including up until we receive the product. Please keep the receipt (the one sent to you via email).
You must notify us via our CONTACT US PAGE (or send us an email to firstname.lastname@example.org) within 3 days of taking delivery of your product and request a return under this policy.
You must show proof of the delivery date.
The product must be returned to us within 10 business days of your request to return your product.
You must return the product at your own cost and you must comply with the directions for returning the product that our staff provide to you. The product will remain your responsibility during transit until they are received at the address supplied by our staff. We do not accept any liability for any loss or damage which may occur during transit.
After receiving the returned product, we will issue a store credit as soon as is reasonably practicable and you will be provided with e-mail acknowledgement.
We reserves the right to make changes to this Refund Policy without notice.
Requirements for Returns
Send a Complaint
As a means of evidence you must include picture(s) of the product that was delivered to our CONTACT US PAGE (or send us an email to email@example.com)
Return after Authorization
Once your claim is validated, we will provide information with the directions for returning the product.
Once the item has been received, we will ensure you get a resolution (A replacement, exchange or refund).
PLEASE NOTE: REFUNDS WOULD BE MADE ONLY VIA PAYPAL FOR NOW, WE HOPE TO BE ABLE TO PROVIDE MORE MEANS OF REFUNDS IN THE NEAREST FUTURE. THANKS